Whenever I say am a technical analyst, people always say "ah you fix computers". Well yes but it's more than that. As a Technical Analyst, I solve complex technical issues. I would think of myself as an Investigator. Much like the CSI but instead of solving gory crimes, I solve technology issues. My job requires deep thinking and countless hours of sifting through vague documentations searching for answers. I have countless failures but I have my sweet victories as well. And each victory is always satisfying.
So how do I do it? My simple solution is RTFM or i should say RARTFM.
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